Customer care

Returns & 30-day guarantee

Try it on your own car. If it doesn't impress you, send it back.

30-day satisfaction guarantee

Not satisfied? Return your towel within 30 days of delivery — even if it has been used — and we will refund the product price.

14-day right of withdrawal

Under EU law you may also withdraw from your purchase within 14 days of receiving it, without giving a reason.

How to return

Email info@veloce.lt with your order number. We'll reply with the return address and instructions. Please send the towel back within 14 days of telling us.

Refunds

Refunds are made to your original payment method within 14 days of receiving the return. [Return shipping cost terms — to be confirmed]